covid-19 | Stourbridge, West Midlands

01384 892211 07387164792

SOCIAL DISTANCING AND SAFETY MEASURES
We are now working an appointment only basis due to COVID-19 to make your customer experience completely safe.

Q: WHAT SHOULD I EXPECT IF I BOOK AN APPOINTMENT?
If the sales advisor is with a customer we will ask you to wait in your vehicle until the sales advisor is free. Don't worry, our sales advisor will come and see you as soon as they are ready.

✅ Please use the hand sanitizer provided.
✅ Please gather all your vehicle documents together in one bundle including V5, Service History, Invoices etc if you have a part exchange.
✅ During the appointment, please maintain a 2-metre distance where possible.
✅ If you have a persistent cough or high temperature, please do not attend your appointment and instead you can reschedule by emailing sales@regal-cars.co.uk

Q: WHAT ELSE ARE WE DOING TO PROTECT OUR CUSTOMERS AND STAFF?
✅ Regal Cars are now fully stocked with hand sanitizer for both staff and customer use.
✅ Staff have received additional training and guidance on social distancing measures and cleanliness.
✅ Vigorous cleans will take place at various points throughout the day.
✅ All booking slot durations have been extended to allow extra time between customer appointments.
✅ We have invested in Autosmart's latest products to sanitize every vehicle on site.

Q: WHAT IS REQUIRED IF I NEED FINANCE FOR MY NEXT PURCHASE?
We have an online application process to make things a lot easier before an appointment has been arranged.

If you visit www.regal-cars.co.uk either click FINANCE or The Vehicle you are interested in and Press APPLY FOR FINANCE, this will then let you send a secure application straight in to our finance department. We will then contact you via either telephone or email with an update.

Can't find an answer to your question?

If you have any further concerns or queries please contact us at sales@regal-cars.co.uk or on any of the social media channels at the top left of this page.

As a family business based in the West Midlands - we are extremely aware of the importance of our community, and the role that each and everyone of us can now play. Our aim is to make you feel comfortable as possible when buying a new car - whilst leading the way on value and customer service. We look forward to welcoming you back into our business.

Customer Reviews

See All

Friendly family business. Always helpful not only when making a purchase but post purchase too. Will always go to Regal when buying a car in their pri... Read More

Martin

A massive thank you to Kelvin at Regal Cars. After visiting other used car dealers nearby his professionalism and attitude was miles above the rest. A... Read More

Tia Love

I highly recommend anyone to go to Regal cars, customer service is fantastic, no presure sales tactics. The price for my car was very fair, in fact i... Read More

Alana Hackett

We have been using Regal Cars, Stourbridge, for the best part of 8 years and have bought a number of vehicles from them. They are a very approachable... Read More

Chris Hillier

I have now bought 2 cars from Regal Cars for myself and my wife and their service has been second to none. Very comparable prices, excellent advice an... Read More

Edward Connett

Nice not to be hassled by pressure selling, very approachable and knowledgeable, We were very impressed with the standard of the vehicles on sale and... Read More

Simon Creswell

Really helped me out with a finance package me and the family could afford. Would recommend definitely... Read More

Michael Morris

Recently purchased a car from this company. Car was in excellent condition and good value for money. Got 12 months tax, mot and warranty. The whole pr... Read More

Joe Gargano

After seeing an advert online for a vehicle i really liked the look of i decided to check Regal cars out as they had outstanding reviews. I am extreme... Read More

Matthew

A very pleasant family run business. Looked after us very pleasantly great people to talk to about buying a new car. Fantastic service and when buying... Read More

Joseph Grainger

I bought a used Hyundai i20 from Regal Cars. The car is exactly as it was sold. No nasty surprises. Genuine low mileage. The customer service is very... Read More

Phillippa Hunt

Very impressed with the condition of the cars for sale on the forecourt, my sister in law bought a Nissan Juke and has been really happy with it so fa... Read More

James McCarthy

They are a genuine family run business with traditional values which makes buying a car from them such an easy and friendly experience. All the cars a... Read More

nuskoolcool

Got recommended to come here by a friend and Kelvin sat me down, went through my requirements, recommended a couple of cars that suited my criteria, s... Read More

Ian McNealey

A hassle free process in buying my new car, Kelvin was so understanding of my disability situation, he Kindly when knowing i had got connecting buses... Read More

Phil Hampton

The whole experience of purchasing my car from Regal-Cars was a pleasant one. At no time did I feel under-pressure to make a purchase. Kelvin was very... Read More